Terms & Conditions

This site www.loulouthebrand.com is the property of LTB LOULOU FASHION SRL (J40/6366/2018 / CUI RO39318540). The access and the use of this site, of the information, services, and products therein are regulated by the following Terms and Conditions (“T&C”) and by the security of information (SI).

LOULOU reserves the right to make changes to its Terms and Conditions without notice. Any changes to the T&C will be effective for all new orders placed after the change is published on website. You should therefore review this page from time to time for updated information.


The design, texts, graphics, structure and all information on loulouthebrand.com site are the exclusive property of LTB LOULOU FASHION SRL Any use of any materials and information displayed on this website is forbidden and illegal without the express written permission from LTB LOULOU FASHION SRL.

Intellectual Property, Software & Content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of LOULOU or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by LOULOU and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by LOULOU or its licensors. No license or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colorable similar without the express written permission of LOULOU. 

Governing Law

The contract between us and the Purchaser shall be governed by the Romanian law and shall be construed pursuant to the regulations thereof. Any disagreements shall be settled amicably. If disagreements may not be solved amicably, they shall be subject to the Court of International Commercial Arbitration of the Chamber of Commerce and Industry of Romania, according to the regulation thereof.

Force Majeure

Neither of the Contracting Parties shall be liable for the failure to perform in due time and/or the improper — total or partial — performance of any of its obligations under this contract, if the non-performance or improper performance of those obligations was due to force majeure, as defined by law.


For any complaints, please contact us at hello@loulouthebrand.com or by phone +40 735 221 394. We assure you that we will do our best to solve your complaints in the shortest time possible.

Privacy Policy

This Privacy Policy applies to all users of loulouthebrand.com website which includes those who register online.

It is your responsibility to ensure that your login details, password and all other details in relation to your account remain confidential at all times. You agree to let us know as soon as possible if you know or reasonably suspect that the security of your account is at risk.

The company will retain the personal data and will use them only to notify of our current offers by newsletters and may send special offers.

Customer Service

If you have any questions about your products or need further assistance, please contact us via your preferred method. Representatives are available Monday — Saturday 10AM — 6PM.

Inquiries outside of business hours will be answered on the next business day.